Terms & Conditions

www.magformers.com Terms & Conditions

• These terms and conditions (“Terms”) apply to the sale of all goods online in the business to consumer sector between Magformers LLC, and whose principal place of business is at 2160 N. Central Rd Fort Lee, NJ 07024 (“we/us”) and any visitors (“you”) to the website at www.magformers.com (“Site”). For all pre- and post-sale enquiries, please contact 734-667-1673 or info@magformers.com or write to Customer Services at the above address.

• By placing an order for any goods with age restrictions, you declare that you are age eighteen or over in order to purchase the goods.

• If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on the website is incorrect for any reason, we will contact you to let you know the correct price and ask you whether you still wish us to fulfill your order at this price. We shall be under no obligation to fulfill an order for a product which was advertised at an incorrect price. We shall give you the option of confirming the order at the correct price or if you so choose, to cancel the order altogether. If you cancel and have already paid for the goods in the circumstances described in this clause, we shall refund the full amount in accordance within 5 working days.

• We strive to ensure that all of the items shown on the website are accurately represented. There may, however, be some slight variations (such as colors) between what you see and what you receive in any order, which by placing an order you agree to accept, provided the variations are not substantial. We may correct any typographical or other errors or omissions in any catalogue, sales literature, quotation or other document relating to the sale of the goods without any liability to you.

• We will take all reasonable precautions to keep the details of your order and payment secure by using a third party payment provider whom we understand uses industry standard Secure Sockets Layer (SSL) encryption technology, making our pages secure. Accordingly, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to your information, either on our Site or our payment provider’s.

• The price of the goods is payable in full on or before delivery. Receipts for payment will be issued automatically by email for any purchases made online from the Site. If the goods are not paid for in full on or before delivery, they shall remain our property until payment is received from you.

Availability

1. All goods are subject to availability. 

2. If we have insufficient stock to deliver the goods ordered by you, we will inform you of this as soon as possible and give you the option of providing you with substitute goods of equivalent quality and price. If you choose to receive the substitute goods, we shall pay for the cost of you returning the substitute goods to us under your right to cancel. If you have already paid for the goods and choose not to receive substitute goods, a full refund will be made as soon as possible and in any event within thirty days, beginning with the day on which your notice of cancellation was given.

Delivery

1. Standard US delivery charges apply. At this time we ship to only 50 US states. Delivery charges apply per delivery, NOT per item.

2. While we always aim to deliver your package between 3-5 working days, sometimes this may extend to 7-10 days - especially during Black Friday promotions and during seasonal sales (Summer, pre-Christmas and January for example). We are experiencing extremely high volumes of sales at the moment due to our Black Friday promotion. But orders are being processed by our team as fast as we can.

3. You will receive an order confirmation notice once we have processed and packed your order. Please note, that at busy times, this may take 24-48 hours.

4. We will deliver the goods ordered by you to the address given by you for delivery at the time you place the order. If there is no-one over the age of 16 that is able to accept delivery of the goods, you will be notified of an alternative delivery date. 

5. We will bear the risk of the goods delivered to you whilst in transit. Risk of loss of or damage to the goods passes to you on receipt of the items, whether or not the price has been paid and you will be liable for their loss or destruction. 

6. If the goods have been fully paid for, you will become the owner of the goods when they have been delivered to you.

Returns

• You may return any unopened item up to 30 days after receipt of goods. To request a return please email info@magformers.com or call 734-670-1673

• Return Address:

  Magformers LLC

  2160 N. Central Rd.

  Fort Lee

  NJ

  07024

Warranties

1. The goods are warranted free from defects in material and workmanship for three months from delivery. This warranty does not apply to any defect in the goods arising from fair wear and tear, willful damage, negligence by you or any third party, use otherwise than as recommended by us, failure to follow our instructions, or any alteration or repair carried out without our approval. This warranty does not affect your rights as a consumer. 

2. If the goods supplied to you develop a defect while under warranty, or you have any other complaint about the goods, please email us at the address given above. 

3. We will accept the returns of faulty items provided they are in the original boxes and packaging.